Privacy Policy | Dubai Smart Investment

Last Updated: November 18, 2025

At Dubai Smart Investment, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dubaismartinvestment.com.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or inquiry forms
Subscribe to our newsletter or updates
Request property information
Schedule property viewings
Contact us via email or phone

This information may include:

Name (first and last)
Email address
Phone number
Mailing address
Nationality
Investment preferences
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Device type (mobile, tablet, desktop)
Operating system
Pages visited and time spent on pages
Referring website
Geographic location (country/city level)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries: Process and respond to your questions about properties and investments
To provide services: Deliver real estate information, property listings, and investment opportunities
To communicate: Send you updates, newsletters, marketing materials, and property alerts
To improve our website: Analyze usage patterns to enhance user experience
To comply with legal obligations: Meet regulatory requirements and legal processes
To prevent fraud: Detect and prevent fraudulent activities
For marketing purposes: Send you relevant offers and promotions (you can opt-out anytime)

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data and context:

Consent: You have given us explicit consent to process your personal information
Contract: Processing is necessary to perform a contract with you
Legitimate interests: Processing is in our legitimate business interests
Legal obligation: Processing is necessary to comply with the law

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Sharing With Licensed Brokers

🏢 RERA Partnership Notice:

When you submit an inquiry form on our Website, your information is shared only with our RERA-licensed real-estate brokerage partners so they can provide official project information, verify unit availability, and assist you with the purchase process.

We do not share your data with unlicensed third parties.

4.2 Other Service Providers

Email service providers
Analytics services (Google Analytics)
Hosting and server providers
Payment processors (when applicable)

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

Inquiry data: 2 years from last contact
Newsletter subscriptions: Until you unsubscribe
Analytics data: 26 months (Google Analytics default)

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate information
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of processing your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to our processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time (where we rely on consent)

To exercise these rights, please contact us at info@dubaismartinvestment.com

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure server infrastructure
Regular security assessments
Access controls and authentication
Employee training on data protection

            Note: No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
        

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Analytics and Advertising

11.1 Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects information anonymously and reports website trends. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

11.2 Advertising Partners

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to provide advertisements about goods and services of interest to you.

12. Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals due to lack of industry standards.

13. Email Marketing

If you subscribe to our mailing list, you will receive emails about property updates, investment opportunities, and promotional offers. You can unsubscribe at any time by:

Clicking the "unsubscribe" link in any email
Contacting us at info@dubaismartinvestment.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@dubaismartinvestment.com
Website: dubaismartinvestment.com
Location: Dubai, United Arab Emirates

16. Specific Information for UAE Residents

We comply with UAE data protection laws and regulations. Your personal data is processed in accordance with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data.

17. Specific Information for EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). Our Data Protection Officer can be contacted at info@dubaismartinvestment.com for any GDPR-related inquiries.

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